WORKSHOP POLICY

Thank you for choosing Athar. To ensure an enjoyable and organised experience for all participants, please read the following workshop policy before completing your booking.

1. Booking

Workshop bookings are confirmed only after full payment has been successfully completed. Each booking is valid only for the selected workshop, date, and time.

2. Cancellation & Rescheduling

  • Cancellations made 48 hours or more before the scheduled workshop are eligible for a full refund.
  • Cancellations made between 24 and 48 hours before the workshop are not eligible for a refund, but participants may choose to reschedule or receive the amount as store credit.
  • Cancellations made less than 24 hours before the workshop, or failure to attend (No Show), are not eligible for a refund, rescheduling, or store credit.
  • If Athar cancels a workshop for any reason, participants may choose between a full refund or rescheduling to another available workshop.

3. Arrival

Participants are kindly requested to arrive at least 10 minutes before the workshop begins. Participants arriving more than 15 minutes late may not be admitted in order to avoid disrupting the workshop. No refund or rescheduling will be provided in such cases.

4. Age Requirements

Some workshops have minimum age requirements. Participants must meet the stated age requirement for each workshop. Children attending designated children’s workshops must be accompanied by a parent or guardian where required.

5. Safety

Participants must follow all safety instructions provided by the workshop instructor. Athar is not responsible for injuries resulting from misuse of workshop tools or failure to follow instructions.

6. Personal Belongings

Participants are responsible for their personal belongings during the workshop. Athar is not liable for any lost, stolen, or damaged personal items.

7. Photography & Media

Photos and videos may be taken during workshops for promotional purposes. By attending, participants agree to the use of such media unless they notify Athar before the workshop begins.

8. Workshop Materials

All materials required for the workshop are provided unless otherwise stated. Workshop fees include only the items specifically mentioned in the workshop description.

9. Conduct

To ensure a pleasant experience for everyone, Athar reserves the right to refuse participation or ask any participant to leave without refund if they:

  • behave in a disruptive or disrespectful manner
  • use offensive language
  • damage workshop materials or property
  • endanger themselves or others

10. Intellectual Property

All workshop concepts, designs, instructional materials, and content remain the intellectual property of Athar and may not be copied, reproduced, or used commercially without prior written permission.

11. Force Majeure

Athar shall not be liable for cancellations or delays caused by circumstances beyond its reasonable control, including but not limited to severe weather, government restrictions, public emergencies, or technical failures.

INRODUCTION

This Privacy Policy explains how Athar (“the Company”, “we”, “us”) handles
the information collected from users of our website and mobile application
("the customer", "you").
The term “website” refers to all web pages under the domain
https://Tryathar.shop, developed as a digital platform that delivers Athar’s
services with the highest standards of security and legal compliance.
The term “mobile application” refers to the Athar app available on Apple
and Android devices.
By using our website or app, you agree to comply with this Privacy Policy in
addition to our Terms of Service.

INFORMATION WE COLLECT

We collect certain data when you create an account, book a workshop, or
interact with our website/app, including:
● Name
● Email address
● Phone number
● Shipping address (if applicable)
● Billing address
● IP address
● Operating system details
● Browser information

We also retain transaction data required for legal purposes, booking tracking,
returns, and cancellation management.
All payments are processed through Tap Payments, and we do not store any
payment card information.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect to:
● Create and manage your Athar account
● Process workshop bookings, orders, and payments
● Improve and develop the website and app
● Send updates or special offers (with your consent)
● Provide a personalized experience tailored to your interests
● Verify submitted information and prevent fraud

We fully comply with all applicable privacy and data protection laws.

TRANSFER DATA BETWEEN COUNTRIES

Athar is headquartered in the State of Kuwait.
If you are accessing our services from outside Kuwait, your data may be
transferred to and processed within Kuwait or by our partners in other
countries.
By using our services, you consent to this international data transfer.

USER ACCOUNT

You are responsible for keeping your account information up to date.
If you wish to delete your account, we can assist with the deletion, noting that
we may retain certain information if:
● Required by law
● Necessary to resolve a dispute or prevent fraud
● Needed to comply with an official or legal request
● Related to enforcing our Terms of Service

DISCLOSURE OF COLLECTED INFORMATION

Your information may be shared with specific parties to deliver Athar’s
services, including:
● Website and app developers
● Technical service providers
● Payment processors
● Legal authorities when legally required
● Other parties in the event of a sale, merger, or transfer of ownership

In all cases, we share only the information necessary and under confidentiality
agreements.

THIRD-PARTY PAYMENT PROCESSING SERVICE

Athar uses Tap Payments to process all payments.
We do not store any credit card data or other payment-related information.

INFORMATION RETENTION

We retain your information only for as long as necessary to operate Athar’s
services or to comply with applicable laws and regulations.

INFORMATION SECURITY

Your privacy is important to us. We protect your data through:
● Technical security measures
● Electronic protection systems
● Administrative and organizational controls

Your account information is protected by your username and password, and
we recommend updating your password regularly.
However, no method of data transmission over the internet is entirely secure.

CHANGE OF COMPANY OWNERSHIP

If Athar undergoes a sale of assets, merger, acquisition, or transfer of
ownership:
● Your data will be transferred to the new owner
● The new owner will continue to follow this Privacy Policy

We also reserve the right to transfer data if required by bankruptcy or
insolvency laws.

PRIVACY POLICY MODIFICATION

We reserve the right to modify this privacy policy at any time. The Company will notify you of any changes to this policy.

Changes to the Privacy Policy
Athar may update this Privacy Policy at any time. You will be notified if any
significant changes are made.

COMPLAINTS AND SUGGESTIONS

If you have any questions or comments regarding this Privacy Policy, you can
contact us at:
info@tryathar.shop
Or through the Contact Us page on our website.

IP ADDRESSES

When you visit the website, we collect your device’s IP address to analyze
traffic and enhance site performance.
We do not link your IP address to any directly identifiable personal
information.